Online Reputation

Online Reputation Management is basically a trust builder between the company and its consumers. Consumers judge the brand by what they hear and see about it on the internet.

ORM helps to encounter all negative reviews and convert them into development of the firm by solving it on time. The scope of Online Reputation Management (ORM) is divided in the following areas.

  • Brand listening & ORM
  • Competition Listening
  • Fake account management
  • Publishing via ORM tool
  • Keyword Listening
  • Campaign Management
  • Data Analytics for sentiment analysis

Steps in the ORM process